In today's digital age, preserving precious memories stored on outdated media formats is a high priority for many. Two popular options for converting these old tapes, films, and photos into digital formats are Legacybox and Costco. Both are recognizable names, but that doesn't make them the quality media conversion service you deserve.
What is Legacybox?
Legacybox is a media conversion service that specializes in converting various old media formats, such as VHS tapes, Super 8 films, slides, and more, into digital formats. Founded with the mission of preserving memories for future generations, Legacybox offers an easy-to-use mail-in service where you send your media to their company, who then digitizes and returns the originals along with the digital copies on DVD or thumb drive.
Legacybox Complaints
While Legacybox advertises an easy process, it has faced numerous customer complaints regarding poor customer service and turnaround times. Inside Edition investigated Legacybox for losing family memories, which has raised serious concerns among potential customers. It's crucial to weigh these factors when considering Legacybox for your media conversion needs.
What is Costco's Media Transfer Service?
Costco offers a media transfer service through its Photo Center, known as Costco Photo. This service, previously known as costcodvd.com, is now part of Costco Next and utilizes third-party companies like YesVideo and Capture to digitize old photos, videotapes, and film reels. While Costco provides competitive pricing and the convenience of local drop-off, it’s important to note that the employees at the photo counter understand very little about their media transfer service.
Costco Photo Problems
A significant disadvantage of using Costco Photo is that the actual work is outsourced to third-party companies. This introduces an additional layer of uncertainty and potential issues, as customers cannot communicate directly with the technicians handling their special media. This has led to YesVideo complaints at the Better Business Bureau (BBB). This reliance on third-party companies makes for a less reliable experience for those looking to preserve their cherished memories.
You Deserve Better
There are many companies that can convert VHS to digital, scan photos, and transfer 8mm film. Seek out a professional digitizing service to preserve this old media with exceptional quality. Call the company on the telephone. Read third party customer reviews. Legacybox and Costco are popular names, but your priceless memories deserve better.
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