How Heirloom Digitizing Works

Pack an Heirloom Box

Pack Your Memories

Place your tapes, films, or photos in the box—no need to sort. You’re welcome to include a note with any special instructions. Just seal it up, and we’ll handle the rest.

Drop Off Heirloom Digitizing at the UPS Store

Deliver Your Old Media

Drop your box to any UPS Store—most are open late, 7 days a week. Hand it to a clerk and get a receipt with tracking for peace of mind.

Heirloom Unit Pricing on Itemized Digitizing Invlice

Approve Your Quote


Once received, we sort and count your items, then email an itemized quote. You only pay for what you want. Orders are completed within two weeks of payment.

Enjoy Your Digital Vault

Log into your digital vault to stream memories rescued from the outdated media. There's no waiting, you see the moments as they're digitized! You’ll get a final email when your digitizing order is complete.

Get Your Originals Back

Your media is returned in a fresh Heirloom box via UPS with Signature Required. If you're not home, UPS will leave a note for local pickup.

Basic Cloud Storage from Heirloom

Keep Memories Safe

Basic cloud storage is always free, but new digitizng customers get a larger plan free for the first 90 days. This is plenty of time to relive, share, and download your entire collection. Before this expires, we'll email you a link so you can keep these treasures safe from all disasters.

Share Privately

Heirloom gives you full control over your memories. Keep them private, or share select moments with family or friends—free for them, with customizable permissions.

Heirloom USB 3.0 Flash Drive

Order a Flash Drive

Prefer a physical copy? Order a single USB flash drive, capable of holding up to 256 hours of video! Our flash drives are perfect for offline viewing on most Smart TVs.

Drop Off Heirloom Digitizing at the UPS Store

Getting Started is Easy

Digitize now with the purchase of an Heirloom box, or use your own box and use our label to ship today! Just drop off at any UPS Store... most locations are open every day. No waiting in line!

📧 Want VIP deals & decluttering tips?

Subscribe for exclusive discounts on digitizing, fast shipping, and secure cloud storage. No spam—unsubscribe anytime.