Place your tapes, films, or photos in the box—no need to sort. You’re welcome to include a note with any special instructions. Just seal it up, and we’ll handle the rest.

Drop your box to any UPS Store—most are open late, 7 days a week. Hand it to a clerk and get a receipt with tracking for peace of mind.

Once received, we sort and count your items, then email an itemized quote. You only pay for what you want. Orders are completed within two weeks of payment.

Log into your digital vault to stream memories rescued from the outdated media. There's no waiting, you see the moments as they're digitized! You’ll get a final email when your digitizing order is complete.

Your media is returned in a fresh Heirloom box via UPS with Signature Required. If you're not home, UPS will leave a note for local pickup.

Basic cloud storage is always free, but new digitizng customers get a larger plan free for the first 90 days. This is plenty of time to relive, share, and download your entire collection. Before this expires, we'll email you a link so you can keep these treasures safe from all disasters.

Heirloom gives you full control over your memories. Keep them private, or share select moments with family or friends—free for them, with customizable permissions.

Prefer a physical copy? Order a single USB flash drive, capable of holding up to 256 hours of video! Our flash drives are perfect for offline viewing on most Smart TVs.

Send us your memories your way — buy an Heirloom box or use your own with our prepaid label. Just drop it off at any UPS Store — most are open daily, and there’s no waiting in line.