Heirloom Shipping Box
Choose the right size box, pack your tapes, photos, or films, and drop it off at any UPS Store—a prepaid shipping label and return shipping are included. Simple, secure, and designed to make preserving your memories easy.
What is included with a Heirloom shipping box?
Each Heirloom shipping box arrives ready to use and includes a prepaid UPS Ground shipping label. Just pack your media, seal the box, attach the label, and ship.
What size Heirloom shipping boxes are available?
Heirloom shipping boxes are available in small, medium, and large sizes to fit different amounts and types of media. Choose the size that best matches what you’re sending—no estimating or counting required.
How do I pack my tapes, photos, or films in the box?
Place your items securely inside the box, fill empty space so contents don’t shift, and seal it well. The box is designed to safely ship old media without special materials.
Do I also need to purchase a shipping label?
No. A prepaid shipping label is included with every Heirloom shipping box. If you already have a sturdy box you’d like to use, you can purchase a shipping label instead and ship your media right away.
How do I ship my filled Heirloom box?
Drop off your sealed box at any UPS Store—many are open 7 days a week. No appointment is needed, and you’ll receive a receipt with tracking information.
When will I hear from Heirloom after shipping?
You’ll receive UPS tracking updates, followed by an itemized digitizing quote emailed the same day your box arrives at Heirloom. Digitizing begins only after you approve and pay.
What happens to my original media after digitizing?
Unless you request otherwise, all original media is returned to you using the included return shipping—even if you decide not to proceed with digitizing.
The Safest Way to Ship Your Memories
Heirloom’s expertly designed shipping boxes keep your VHS tapes, film reels, and photos safe from start to finish.
Secure, reliable, and built for protection. Here’s why we set the gold standard in media shipping.
DOT-Approved Shipping Solution
Heirloom corrugated cardboard boxes are meticulously crafted to meet US Department of Transportation (DOT) regulations, ensuring they're secure for transporting delicate media. This superior design means your materials are protected against all the rigors of shipping. Trust Heirloom-designed boxes to safely transport your precious media for digitizing.
Inside Addressing
You may notice your Heirloom box comes complete with an additional address label adhered to the inside? In the unlikely event the outside shipping label should become unreadable, UPS agents will open your box to easily determine where to forward your shipment. This secondary system is what the US intelligence community uses for 100% receipt for the transportation of classified materials!
Secondary Containment
Heirloom boxes come with industrial grade plastic bags & zip ties. Secure all your contents, especially loose photographs prints, in these water-proof bags so they never get separated from your shipment. With secondary containment, your archive-quality items remain intact and secure throughout the entire shipping process.
Packing Peanuts
Contents are safest when they're tightly surrounded by packing materials in their shipping boxes. Each Heirloom box is delivered completely full of packing peanuts, so you can use just what's needed to pack any size order into any size box. You can even feel good about discarding any leftover, biodegradable (corn starch) peanuts from Heirloom!
Real Time Tracking
Never lose sight of your shipment with real-time tracking from the United Parcel Service (UPS). Heirloom knows exactly when a UPS agent scans the receipt of your box, and tracks your shipment directly to our facility. Use the number on your receipt to track your UPS shipment and know when it will arrive at Heirloom.
