Send us your media!
Ship with peace of mind.
The experts have you covered.
Choose how to send and receive your digitizing order:
1. How will you send your media to Heirloom?
Choose the option that works best for you.
Looking for a digitizing service near you? With Heirloom, you don’t need to drive across town or wait for a shipping kit to arrive. Simply purchase a prepaid Heirloom shipping...
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Heirloom's digitizing box is the easiest way to send your memories for professional digitization. Choose the box size that fits your collection, pack your media, and drop it off at...
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Prefer to pack and ship your media your own way? Self Shipping is the option for you. You'll handle packaging and postage using your own materials and preferred carrier, then...
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Are you local? Skip the shipping entirely and hand off your media in person. Bring your VHS tapes, film reels, photos, or audio cassettes directly to our Mount Pleasant location,...
See product2. What should happen to your original media after digitizing?
Choose return shipping, possible recycling, or local pickup.
Transparent flat-rate shipping between Heirloom and anywhere in the continental United States, with simple pricing based on the required box size. We charge this one-way shipping fee when returning your...
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Free optional service that allows customers to authorize the secure recycling of original media after digitization by Heirloom. Once approved, photos, videotapes, film reels, discs, documents, and other materials from...
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Local to us? Skip return shipping and pick up your media in person. Once your originals are digitized, stop by our Mount Pleasant location to collect your VHS tapes, film...
See product3. Would you like a backup in addition to the cloud?
Your can download from your cloud, free for 90 days!
A backup flash drive is one of the safest ways to protect your digitized family memories.Every Heirloom Backup Flash Drive arrives preloaded with your digitized photos, home movies, audio recordings,...
Looking for an external hard drive backup? This is the easiest way to protect large collections of digitized family memories.If your memories won't fit on a single backup flash drive,...
Your selection
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Note: only one delivery option and one return option can be used per order. To purchase additional delivery or return options, place them as a separate order at checkout.
Frequently Asked Questions
Is a shipping label included with Heirloom boxes?
Yes. Every Heirloom box already includes a prepaid shipping label—there’s no need to purchase a separate label. Simply pack your items and drop the box at any UPS Store. A prepaid label is only needed if you’re using your own box instead of a Heirloom box.
What’s the fastest way to get started?
The fastest way is to use your own sturdy corrugated box and print a prepaid shipping label—so you can ship your media to Heirloom today. There’s no need to wait for a box or estimate quantities in advance. Once your items arrive, Heirloom handles inspection, pricing, and digitization.
Do I need to prepare my media before sending it?
No special preparation is required. You don’t need to label, clean, or organize your tapes, photos, or film. Heirloom’s experts carefully inspect and handle each item, including basic repairs when needed.
How is my media protected?
Your media is tracked from the moment it’s shipped and handled by trained specialists in a secure facility. Items are stored in climate-controlled conditions and digitized using professional equipment. Digital files are delivered securely to your private cloud account.
How soon should I expect updates after I begin?
You’ll receive an email confirmation immediately after placing your order. Tracking numbers and shipping updates are provided for every Heirloom box or prepaid label, so you can follow your shipment each step of the way. On the day your media arrives, you’ll receive a clear, itemized quote to review and approve.