What We Digitize

Why Digitize Now
The repair you’re watching may be the last chance to recover what’s on this tape. Magnetic media loses signal, film becomes brittle, and photos fade, even when carefully stored. Once the damage goes too far, those voices, faces, and moments may be gone for good. Digitizing now gives them a future.
How It Works
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Send Your Media
Most customers drop off their media at any UPS Store using their own box and a prepaid Heirloom label.
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Approve Your Itemized Quote
We inspect everything, count each item, and email the exact price. You decide whether to proceed.
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Enjoy Your Memories Again
Stream memories from your digital vault. Download anytime. USB backup drives also available.

What You Get
High-quality digital files, clearly organized and ready to enjoy. Watch privately online, download to any device, or add a USB backup.
- 90 days of private cloud access
- Download on any device
- Optional USB backup
Your original media is returned, picked up, or responsibly recycled according to your instructions.
Choose How to Send
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Shipping Kit
Includes a box, prepaid label, and packing materials.
Select a Size -
Most Popular
Shipping Label
Prepaid label you add to your own box, up to 70 pounds!
Print a Label -
Self Ship
Any carrier & speed. Ideal for overnight shipping.
Get Instructions -
Drop Off
Mon-Fri, 9am-5pm at 11 eWall St in Mt. Pleasant, SC.
Locate Us
Frequently Asked Questions
What types of media does Heirloom digitize?
We digitize nearly every outdated format—so you don’t have to figure it out. Whether your memories are on video tapes, film reels, photos, or old data storage, we handle it all in one place.
- VHS and VHS-C
- Betamax tapes
- 8mm / Hi8 / Digital8 tapes
- MiniDV tapes
- 8mm, Super 8, and 16mm film reels
- Cassette tapes and Microcassettes
- Photo prints, negatives, and slides
- Photo albums and scrapbooks
- Documents
- DVDs and data discs
- Zip disks and floppy disks
How fast can I start enjoying memories again?
Right away. You can log in and start streaming your memories as they’re completed—no need to wait for the full order. Heirloom will email you when everything is finished.
Should I compare digitizing services before choosing one?
You can—but most families just want a service they can trust. We’ve already broken down how the most common options compare, including pricing, turnaround time, and real customer experiences. If you want the details, these guides will help you make a confident decision.
Legacybox
iMemories
Kodak Digitizing
Everpresent
Scancafe
Walmart
How much does it cost to digitize my media?
It depends on your media, but there’s no guesswork. Heirloom provides a clear, itemized quote the same day your items arrive—before you pay anything. All pricing is published with no hidden fees.
Why should I digitize now instead of later?
Because physical media naturally degrades over time. Film, tapes, and discs all fail in different ways—often without warning. These common issues explain why acting sooner matters:
Film dries out due to Vinegar Syndrome.
Magnetic tapes get Sticky Shed.
DVDs crack or suffer from Disc Rot.
How do I get started?
It's so easy. Just bring everything to your nearest UPS Store with a prepaid Heirloom shipping label. Fit whatever you have in any strong, currugated cardboard box (many people re-use an Amazon box), or buy one from UPS who will help you pack it up! Click here for all options to send your media.






























