Old Formats Are the Problem
Those moments aren’t gone—but they're disappearing.
Magnetic tape is breaking down, photos are fading, and every year makes them harder—or impossible—to recover.
One flood, one move, or one forgotten box can erase them for good.
The memories you think are safe may already be slipping away.
The Easiest Way to Save Everything
Just bring your media to any UPS Store (or ship it your way) and you’re done.
No sorting. No counting. No upfront payment.
We inspect everything, send a clear quote, and carefully convert each memory—so nothing is lost and nothing is left behind.
How to Rescue Your Memories
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Send Your Media
Most customers simply drop off their old media at any UPS Store using a prepaid Heirloom label.
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Approve the Quote
We inspect your media and deliver a clear, no-obligation quote. No counting or guesswork before you pay.
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Laugh, Cry, and Share
Stream memories from your digital vault. Download anytime. USB backup drives also available.
It's Easy to Enjoy Memories Again
Watch videos together. Share photos privately. Invite family members. Download anytime.
Your memories stay under your control—not sold for ads or lost in someone else’s feed.
Choose How to Send
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Buy a Labeled Box
We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.
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Use Your Own Box
Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!
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Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
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Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.
Prefer to Meet Us in Person?
Bring your media directly to us!
Monday - Friday, 9am - 5pm (ET)
No appointment needed.
📍11 eWall Street, Mt Pleasant SC 29464
Frequently Asked Questions
Do I need to sort or count anything first?
No. Most customers send media exactly as it is, and Heirloom handles the review and quote.
What if my tapes are moldy, damaged, or blank?
Many damaged tapes can still be recovered. When possible, Heirloom repairs media and provides credit for blank tapes after review.
Will I get everything back?
Yes. Your original items are returned, and your memories are also delivered digitally for easy access.
How fast can I start enjoying memories again?
As soon as your order is complete, your digital files are ready to stream, download, and share.
Can I share privately with family?
Yes. Heirloom lets you share memories privately with the people you choose.
Do I need to compare other digitizing services first?
You can, but we’ve already studied the most common digitizing services so families don’t have to guess. If you’re curious, these guides explain how they compare—and why many customers ultimately choose Heirloom.
Legacybox
iMemories
Kodak Digitizing
Everpresent
Scancafe
Walmart
Why should I digitize now instead of later?
Hold On to What Matters
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