DVD to Digital Service
Why does Heirloom convert DVDs instead of making them?
DVDs are unreliable—they scratch easily, crack, and often become unreadable over time. Heirloom has never created DVDs for customers. Instead, we specialize in recovering video from DVDs that others made, so your memories aren’t locked to fragile discs.
What types of discs can Heirloom recover video from?
Heirloom recovers video from CD-R, CD-RW, DVD-R, DVD-RW, Blu-ray, and mini DVDs, including double-sided discs. If a disc contains playable video data, we attempt recovery using professional workflows.
Can Heirloom recover DVDs that won’t play anymore?
Often, yes. The service includes professional disc cleaning and buffing to remove surface scratches and improve readability. This allows us to recover content from many discs that no longer work in most DVD players or computers.
Are there any DVDs that cannot be recovered?
Yes. Discs that are physically cracked or shattered cannot be recovered. Heirloom attempts recovery on nearly all readable discs, and won’t charge you for something that has no chance of rescuing the video.
What digital format will my DVD videos be delivered in?
Recovered videos are converted to Full HD (1920×1080) MP4 files. MP4 is widely supported and streams smoothly on phones, tablets, computers, and smart TVs—without special software.
How easy is it to share large DVD video files?
Very easy. Even large Full HD files are simple to share on Heirloom, where videos stream instantly and can be shared with family without emailing massive attachments or mailing discs.
Why is digital safer than keeping videos on DVD?
DVDs degrade silently and often fail without warning. Digital files can be backed up, streamed, searched, and shared—making them far more reliable for preserving memories long term than any optical disc.
How It Works
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Send Your Old Media
Choose to drop off at the UPS Store, elect to self ship, or deliver to our facility in person.
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Review & Approve
We count and classify everything using our published prices. You approve before we digitize.
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Relive & Share
Enjoy memories from your digital vault. Download anytime. USB backup flash drives also available.
Choose How to Send
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Buy a Labeled Box
We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.
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Use Your Own Box
Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!
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Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
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Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.




