DVD to Digital Service
Why does Heirloom convert DVDs instead of making them?
DVDs are unreliable—they scratch easily, crack, and often become unreadable over time. Heirloom has never created DVDs for customers. Instead, we specialize in recovering video from DVDs that others made, so your memories aren’t locked to fragile discs.
What types of discs can Heirloom recover video from?
Heirloom recovers video from CD-R, CD-RW, DVD-R, DVD-RW, Blu-ray, and mini DVDs, including double-sided discs. If a disc contains playable video data, we attempt recovery using professional workflows.
Can Heirloom recover DVDs that won’t play anymore?
Often, yes. The service includes professional disc cleaning and buffing to remove surface scratches and improve readability. This allows us to recover content from many discs that no longer work in most DVD players or computers.
Are there any DVDs that cannot be recovered?
Yes. Discs that are physically cracked or shattered cannot be recovered. Heirloom attempts recovery on nearly all readable discs, and won’t charge you for something that has no chance of rescuing the video.
What digital format will my DVD videos be delivered in?
Recovered videos are converted to Full HD (1920×1080) MP4 files. MP4 is widely supported and streams smoothly on phones, tablets, computers, and smart TVs—without special software.
How easy is it to share large DVD video files?
Very easy. Even large Full HD files are simple to share on Heirloom, where videos stream instantly and can be shared with family without emailing massive attachments or mailing discs.
Why is digital safer than keeping videos on DVD?
DVDs degrade silently and often fail without warning. Digital files can be backed up, streamed, searched, and shared—making them far more reliable for preserving memories long term than any optical disc.
How It Works
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Deliver Your Old Media
Buy a secure shipping box or label.
Drop it off at any UPS Store. -
Review & Approve
We count and classify everything using our published prices. You approve before we digitize.
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Relive & Share
Enjoy your memories securely in the cloud. Download anytime. USB available if you want it.
Choose How to Deliver
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Buy a Labeled Box
Put everything into one of our secure boxes. Drop off at any UPS Store. Starts at only $25 and includes the return of your old media.
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Use Your Own Box
Add this label to any box and ship it today! Drop off at any UPS Store. Only $20 for any size box and includes the return of your old media.
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Self Ship to Heirloom
Already have a preferred shipper? Go ahead and self ship. This is a great option if you're not very concerned about the return of your old media.
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Deliver In Person
No appointment needed. Get expert help from 9am to 5pm, Monday to Friday from our facility at 11 eWall Street in Mount Pleasant, South Carolina.




