VHS to Digital Service
Heirloom's VHS to digital service makes it easy to preserve your family's priceless home movies before they're lost to time. Whether you're sending VHS tapes, photographs, film reels, audio recordings, or other media, simply send everything together. Our preservation specialists carefully inspect every item, identify exactly what you've sent, classify each VHS tape as either Standard VHS or Damaged VHS, and prepare a detailed, itemized quote.
There is no counting, no guesswork, and no obligation. You don't pay anything until we've completed our inspection and you've approved the quote.
Why Use a VHS to Digital Service?
Your memories are irreplaceable, but VHS tapes weren't designed to last forever. Over time, magnetic tape deteriorates, mold can develop, playback equipment becomes harder to find, and every viewing increases the risk of permanent damage. A professional VHS to digital service preserves your home movies in a modern digital format that can be streamed, downloaded, and shared with future generations—before time permanently takes that opportunity away.
Why Choose Heirloom?
Most digitization companies expect you to figure everything out before you send your memories.
Heirloom doesn't.
Simply send your media, and our specialists will:
- Identify every type of media you send
- Inventory each individual item
- Separate Standard VHS from Damaged VHS
- Recommend the appropriate digitization for every item
- Prepare a detailed, itemized quote
- Answer any questions before work begins
Only after you've reviewed and approved your quote do we begin digitizing your memories. That means no surprises, no unnecessary charges, and complete confidence that your family's memories are receiving the care they deserve.
Does Heirloom really credit for empty VHS tapes?
Yes. If Heirloom confirms that a VHS tape is completely blank, even after careful playback, you receive store credit for that tape. We do not simply assume a cassette has content because it is labeled. Heirloom takes the time to play through the entire tape so you only pay for media with recoverable memories.
Does Heirloom rescue from damaged or moldy VHS tapes?
Yes. Heirloom often recovers video from degraded, broken, and even moldy VHS tapes. We can splice broken tape, repair or replace cassette shells, and do everything possible to capture the highest-quality digital copy before the magnetic tape degrades further. Heirloom cannot reverse aging or guarantee that every section will be perfect, but our goal is to preserve as much of your video as possible before it gets worse.
What does Heirloom inspect before beginning a project involving VHS?
Heirloom identifies the exact format, checks each item for visible condition issues, confirms the quantity and service category, and prepares an itemized quote before work begins. You approve the quote before digitization or recovery starts. For VHS, keep the original until the digital result has been reviewed and backed up.
Can damaged VHS originals still be digitized or recovered?
Sometimes. Recoverability depends on the type and severity of damage and whether readable content remains. Heirloom inspects the original first and explains any specialty handling; no ethical provider can promise that every damaged recording, image, or file is recoverable. For VHS, keep the original until the digital result has been reviewed and backed up.
What digital files result from Heirloom's VHS service?
Heirloom normally delivers one MP4 video file for each recorded tape. The goal is a faithful, accessible capture; the exact result depends on the source and any limitations found during inspection. For VHS, keep the original until the digital result has been reviewed and backed up.
Do I need to count or identify VHS items before sending them?
No. You may send the originals as they are. Heirloom inventories and identifies them, including mixed-media boxes, then sends a detailed quote so you can decide with accurate quantities rather than guesses. For VHS, keep the original until the digital result has been reviewed and backed up.
How should I pack VHS items for shipment?
Keep items in protective cases or grouped containers, preserve labels and order, fill empty space so nothing shifts, and place everything inside a sturdy outer box. Avoid loose tape, adhesives, or packing materials that can touch the media surface. For VHS, keep the original until the digital result has been reviewed and backed up.
How It Works
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Send Your Media
Most customers drop off their media at any UPS Store using their own box and a prepaid Heirloom label.
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Approve Your Itemized Quote
We inspect everything, count each item, and email the exact price. You decide whether to proceed.
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Enjoy Your Memories Again
Stream memories from your digital vault. Download anytime. USB backup drives also available.
Choose How to Send
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Shipping Kit
Includes a box, prepaid label, and packing materials.
SELECT A SIZE -
Most Popular
Shipping Label
Prepaid label you add to your own box, up to 70 pounds!
PRINT A LABEL -
Ship It Yourself
Any carrier & speed. Ideal for overnight shipping.
GET INSTRUCTIONS -
Local Drop-Off
Mon-Fri, 9am-5pm at 11 eWall St in Mt. Pleasant, SC.
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