Disc to Digital Service

Heirloom transfers content from CDs, DVDs, CD-R/RW, DVD-R/RW (+/-), Blu-ray, and mini discs, whether they contain playable video, audio CDs, or data files. Many discs are unlabeled—Heirloom identifies what’s on each disc during inspection.

That’s very common. Unlabeled discs often contain priceless memories or files. After receipt, Heirloom inspects each disc and sends an itemized quote describing what appears recoverable—no work begins until you approve.

Yes. Discs with complete cracks or structural damage that make recovery impossible are not quoted. If a disc has no realistic chance of recovery, you won’t be charged for it.

Each side of every disc receives a unique file number. The recovered content from that side is placed into an online folder with the same number, making it easy to match digital results to the original disc.

Yes. When discs contain data files, Heirloom preserves the entire object hierarchy—folders, subfolders, and files—exactly as they exist on the disc.

Often, yes. Heirloom reconditions disc surfaces to reduce skipping and improve readability and uses advanced workflows to locate hidden or non-indexed data that basic transfers often miss. That said, recovery is never guaranteed due to deep scratches, incomplete burns, or disc rot.

Files from discs are transferred exactly as they exist. Heirloom cannot guarantee usability for files created with outdated or proprietary software. However, JPG images and video files will render on virtually any device and can be viewed directly within Heirloom.