Video Tapes

Convert your VHS and other videotapes into a watchable library—before they’re gone.

Video Tape to Digital

Video Converter

Heirloom makes it easy to send any video tapes, or even mixed media, and have them professionally converted into high-quality digital files you can relive & share for generations.

How It Works

  1. Step 1: Bring your media to The UPS Store or drop it off at Heirloom

    Send Your Media

    Most customers drop off their media at any UPS Store using their own box and a prepaid Heirloom label.

  2. Step 2: Example of an itemized Heirloom quote showing services, quantities, prices, and total

    Approve Your Itemized Quote

    We inspect everything, count each item, and email the exact price. You decide whether to proceed.

  3. Step 3: A family enjoying digitized memories together

    Enjoy Your Memories Again

    Stream memories from your digital vault. Download anytime. USB backup drives also available.

Frequently Asked Questions

What types of video tapes can Heirloom convert to digital?

Heirloom converts nearly all consumer and professional video tape formats, including VHS, VHS-C, S-VHS, MiniDV, Hi8, Digital8, and professional formats such as Betamax, 3/4-inch U-matic, Betacam SP, and DVC Pro. If you’re unsure what you have, Heirloom can help identify it.

How long does it take to convert video tapes to digital?

Turnaround depends on the number of tapes, their condition, and the work required for safe playback and quality control. Heirloom prioritizes quality over speed, taking the time needed to handle aging or delicate media properly. Customers are often surprised by how quickly their finished videos are ready.

What happens if my video tape is damaged, moldy, or broken?

Repairs are included in the price whenever possible. Heirloom specialists assess each tape and perform cleaning or repairs needed to achieve playback and digitization. Tapes that cannot be recovered are never charged, and tapes proven to be completely blank are automatically credited back.

Does Heirloom enhance or restore my videos?

Heirloom focuses on high-quality 1-to-1 digital capture of your original tapes, creating the best possible master file. This gives you full control to apply enhancements later if you choose, using free or affordable video editing tools.

What digital format will my videos be delivered in?

Videos are delivered as MP4 files, the most widely supported and future-proof format. Each file matches the original source quality, whether SD or HD, with the correct aspect ratio preserved for easy playback, sharing, and long-term storage.