Data Recovery

Memory Card Preservation

Priceless Files

Heirloom makes it easy to send old floppy disks, CDs, DVDs, memory cards, and other data devices and have the files safely transferred into a secure online folder.

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How It Works

  • Heirloom Step 1: Deliver Your Old Media

    Deliver Your Old Media

    Choose to drop off at the UPS Store, elect to self ship, or deliver to our facility in person.

  • Review & Approve

    We count and classify everything using our published prices. You approve before we digitize.

  • Heirloom Step 3: Relive & Share

    Relive & Share

    Enjoy memories from your digital vault. Download anytime. USB backup flash drives also available.

Choose How to Deliver

  • Heirloom Shipping Boxes with UPS Logo

    Buy a Labeled Box

    We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.

  • Heirloom Shipping Label with UPS Logo

    Use Your Own Box

    Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!

  • Self Shipping a Cassette Tape to Heirloom

    Ship It Your Way

    Use your preferred carrier for a low-cost option when digital delivery is all you need.

  • Heirloom aCloud Corporation at 11 eWall Street in Mount Pleasant SC

    Deliver In Person

    Meet our experts and get an immediate quote when you drop off your media.

Frequently Asked Questions

What is Heirloom’s Data Recovery service?

Heirloom’s data recovery focuses on transferring existing files from aging digital media into a secure online folder. Unlike digitization, this service does not convert formats—it simply rescues the data so you can access it again.

What types of media can Heirloom recover data from?

Heirloom has readers for legacy floppy disks, CDs and DVDs, memory cards, and other older data devices. If you’re unsure what you have, Heirloom can identify it when it arrives.

How are my recovered files delivered?

Recovered files are transferred into a secure Heirloom cloud folder, where you can download them to your computer at any time. Files are delivered exactly as they exist on the original media.

Will my recovered files open or run on my computer?

Heirloom cannot guarantee that recovered files will be executable or viewable without the proper software. Some files may require older programs or operating systems to open correctly.

What is the success rate for data recovery?

Heirloom has a high success rate, but no data recovery can be guaranteed. Media that is decades old may be degraded, corrupted, or unreadable, and only recoverable files are included in your results.

Can I send data media with my tapes, photos, or film reels?

Yes. Data media can be sent together with video tapes, photos, and film reels in the same shipment. Heirloom will process each item using the appropriate workflow.

Will I get my physical items and data devices back?

Yes. Once the transfer attempt is completed, all original media is returned to you, unless you request otherwise.