Data Recovery Services

Transfer files from floppy disks, CDs, DVDs, memory cards, and devices.

Data Recovery from Floppy Disks, Data Discs, Memory Cards, and Old Devices

Access Hidden Files

Heirloom makes it easy to send old floppy disks, CDs, DVDs, memory cards, and other data devices and have the files safely transferred into a secure online folder.

How It Works

  1. Step 1: Bring your media to The UPS Store or drop it off at Heirloom

    Send or Drop Off Your Media

    Most customers simply drop off their old media at any UPS Store using a prepaid Heirloom label.

  2. Step 2: Example of an itemized Heirloom quote showing services, quantities, prices, and total

    Review Your Itemized Quote

    We inspect your media and email a no-obligation quote for approval. No guesswork before you pay.

  3. Step 3: A family enjoying digitized memories together

    Enjoy Your Memories Again

    Stream memories from your digital vault. Download anytime. USB backup drives also available.

Data Recovery Reviews

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Frequently Asked Questions

What is Heirloom’s Data Recovery service?

Heirloom’s data recovery focuses on transferring existing files from aging digital media into a secure online folder. Unlike digitization, this service does not convert formats—it simply rescues the data so you can access it again.
What types of media can Heirloom recover data from?

Heirloom has readers for legacy floppy disks, CDs and DVDs, memory cards, and other older data devices. If you’re unsure what you have, Heirloom can identify it when it arrives.
How are my recovered files delivered?

Recovered files are transferred into a secure Heirloom cloud folder, where you can download them to your computer at any time. Files are delivered exactly as they exist on the original media.
Will my recovered files open or run on my computer?

Heirloom cannot guarantee that recovered files will be executable or viewable without the proper software. Some files may require older programs or operating systems to open correctly.
What is the success rate for data recovery?

Heirloom has a high success rate, but no data recovery can be guaranteed. Media that is decades old may be degraded, corrupted, or unreadable, and only recoverable files are included in your results.
Can I send data media with my tapes, photos, or film reels?

Yes. Data media can be sent together with video tapes, photos, and film reels in the same shipment. Heirloom will process each item using the appropriate workflow.
Will I get my physical items and data devices back?

Yes. Once the transfer attempt is completed, all original media is returned to you, unless you request otherwise.