Data Device Transfer Service
Send your devices to Heirloom before the photos and videos get lost. We transfer content from your external hard drives, phones, and cameras into a digital vault where you can easily stream and share the files. Pay only after we receive and inspect your devices.
What types of data devices can Heirloom transfer?
Heirloom transfers data from external hard drives, old phones, digital cameras, and other data-storing devices. Heirloom has cables and connectors needed to safely access files from a wide range of devices, but please send whatever you have that accompanies each device.
How are data device transfers priced?
Transfers are priced by data size tier: under 64 GB, 64–256 GB, and over 256 GB. You don’t need to calculate anything—Heirloom confirms size during inspection.
What happens when Heirloom receives my devices?
When your devices (and any other media) arrive, Heirloom inspects each item and sends an itemized quote for your approval. No transfer work begins until you approve the quote.
How are the files from my devices organized?
Each device is assigned a unique file number. All data from that device is transferred into an online folder with the same number, making it easy to match digital files to the original device.
Will my original folders and file structure be preserved?
Yes. Heirloom preserves the entire object hierarchy—folders, subfolders, and files—exactly as they exist on the device.
Can I stream, share, or download my files drom my device?
Yes. Photos and videos can be streamed directly in Heirloom, shared with others, or downloaded to any computer. Files are transferred exactly as they exist; JPG images and standard video files will render on any device (and directly in Heirloom). Files created with outdated or proprietary software may require legacy programs to open.
What if my device is blank or unreadable?
Devices confirmed to be completely blank are credited back to you as store credit for other services. While Heirloom has a strong recovery rate, no data transfer can be guaranteed due to age, corruption, or prior damage.
How It Works
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Send Your Old Media
Buy a secure shipping box or label.
Drop it off at any UPS Store. -
Review & Approve
We count and classify everything using our published prices. You approve before we digitize.
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Relive & Share
Enjoy your memories securely in the cloud. Download anytime. USB available if you want it.
Choose How to Send
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Buy a Labeled Box
We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.
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Use Your Own Box
Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!
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Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
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Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.
