Data Recovery Service
Heirloom's data recovery service helps recover valuable photographs, videos, documents, and other files from external hard drives, phones, cameras, USB flash drives, SSDs, and many other digital storage devices. Every recoverable file is transferred into organized digital folders in your private Heirloom cloud, making it easy to access, download, and preserve your data.
Every device receives a unique tracking number before recovery. All recoverable files from that device are transferred into a correspondingly named digital folder so you can easily match your recovered files to the original device.
Whether you're sending digital devices, memory cards, floppy disks, photographs, videotapes, film reels, or other media, simply send everything together. Heirloom specialists carefully inspect every item, identify exactly what you've sent, evaluate whether recovery is likely to succeed, and prepare a detailed, itemized quote.
There is no guesswork and no obligation. During our free inspection, Heirloom specialists determine whether each device is likely to be recoverable and classify it by storage capacity:
- Under 64 GB
- 64 GB to 256 GB
- Over 256 GB
Recovery pricing is based on the storage capacity of each device, not the number of files it contains.
If your device requires a proprietary cable, power adapter, charger, docking station, or other accessory to access the data, please include it when shipping your order. If we don't have the necessary accessories to safely connect your device, we may be unable to include it in your quote.
Only devices we believe have a reasonable chance of successful recovery are included in your no-obligation quote. We begin recovery only after you've approved the quote and submitted payment.
Why Use a Data Recovery Service?
Digital storage devices can fail without warning because of physical damage, electronic failure, accidental deletion, file corruption, aging components, or other problems. Professional recovery gives you the best opportunity to preserve important files before additional data is lost.
Why Choose Heirloom?
Most data recovery companies expect you to identify your device, estimate its storage capacity, and determine whether it's worth recovering before placing an order.
Heirloom doesn't.
Simply send your device, and Heirloom specialists will:
- Identify every type of media you send
- Inspect each device for physical damage
- Determine whether recovery is likely to succeed
- Classify each device by storage capacity
- Prepare a detailed, itemized quote
- Answer any questions before work begins
Only after you've reviewed and approved your quote do we begin recovering your files.
Which Data Recovery Service should I order?
You don't have to choose. Simply send your device, and Heirloom specialists will identify the device type, estimate its storage capacity, evaluate whether recovery is likely to succeed, and email you a detailed, no-obligation quote before any work begins.
What devices can Heirloom recover data from?
Heirloom recovers data from many digital storage devices, including external hard drives, phones, cameras, USB flash drives, SSDs, memory cards, and other removable digital media. If you're unsure whether we support your device, simply include it with your shipment for a free inspection.
Should I include my charger, cable, or power adapter?
Yes. If you still have the original cable, charger, power adapter, docking station, memory card reader, or other accessories needed to power or connect your device, please include them with your shipment. Some devices use proprietary connections, and having the correct accessories can significantly improve our ability to evaluate and recover your data.
How will I receive my recovered files?
Heirloom assigns every device a unique tracking number before recovery. Every recoverable file is transferred into a correspondingly named digital folder in your private Heirloom cloud. You can immediately download, organize, and share your recovered files, add an optional Heirloom Flash Drive to your order, and your original device can be safely returned.
Will Heirloom modify my recovered files?
No. Heirloom's data recovery service is focused on faithfully recovering and preserving the files stored on your original device. We don't modify, edit, convert, or use AI to alter your files. Our goal is to preserve every recoverable file exactly as it exists on your original storage device.
How It Works
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Send Your Old Media
Buy a secure shipping box or label.
Drop it off at any UPS Store. -
Approve the Quote
We count and classify everything using our published prices. You approve before we digitize.
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Relive, Laugh, Cry
Enjoy your memories securely in the cloud. Download anytime. USB available if you want it.
Choose How to Send
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Buy a Labeled Box
Get the right size box sent to your home. Each includes a prepaid label. Starts at only $20!
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Use Your Own Box
Fill your own box, attach this label, and drop it off as soon as today! Only $14.99 for any size!
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Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
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Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.
