Professional Video to Digital Service
Convert Betamax, Umatic, DVC Pro, and BetaCam SP with easy UPS Store drop-off, free repairs, and credit for blanks. Stream, share, or download from your secure digital vault.
Video Conversion Service
The cameras may have stopped rolling, but the memories are still inside those tapes—waiting to be rediscovered. Whether you're preserving corporate productions, wedding videos, or precious home movies, professional-grade video tapes deserve careful, expert handling.

Why Professional Video Formats Need Special Care
Formats like Betamax, Umatic, Betacam SP, and DVC Pro were designed for broadcast and professional recording. These tapes often captured once-in-a-lifetime moments, but their highly specialized media is also prone to deterioration. Over time, these formats face risks like:
- Broken or brittle tape mechanisms
- Sticky shed syndrome making playback impossible
- Mold growth in humid storage environments
- Disc rot silently degrading any optical backups
Learn more about disc rot, the silent killer of your priceless memories.
Free Repair for Moldy or Damaged Tapes
Some providers reject damaged tapes or charge hidden fees for repairs. Our Professional Video to Digital Service includes complimentary repair for broken or moldy tapes. If your tape is blank or unplayable, we even issue store credit—because your trust matters.

Not All Digital Formats Are Created Equal
Many services still rely on DVDs, but optical discs are also prone to decay. We prioritize cloud delivery to ensure you get lasting access with options for download, sharing, and redundant storage. Read our guide on why the 16:9 aspect ratio enhances your digitized home movies.
When combined with the best cloud storage, your memories stay protected and easy to enjoy, even as technology continues to evolve.
Sticky Shed Syndrome: What You Need to Know
If you’ve tried playing old tapes and heard screeching sounds or seen distorted images, sticky shed syndrome may be to blame. The binder that holds magnetic particles to the tape breaks down, making playback risky without proper treatment. Before attempting any home repair, see what to do if sticky shed happens.
Credit for Blank Video Tapes
Think you might have a few blank video tapes? No problem. We’ll credit your order so you only pay for the tapes that actually get digitized. Heirloom’s video conversion service pricing is always fair, and always transparent.

Drop Off at Any UPS Store
To transfer video tapes to digital, just drop off your box of tapes at any UPS Store. Heirloom provides round-trip UPS shipping, transparent pricing, and order completion within two weeks.
What Happens After We Receive Your Video Tapes?
On the day your shipment arrives at Heirloom, you’ll receive an email with a detailed, itemized invoice. We’ll sort it all and show exactly what you sent. You only pay for what you want digitized—no hidden fees.
Frequently Asked Questions
Can I include more than just video tapes in my box?
Yes! You can add photo albums, film reels, floppy disks, and more. View all accepted formats here.
How long does it take to receive my digitized memories?
With exceptions for degraded media, orders are uploaded to your digital vault within two weeks from receiving payment.
Is my digital vault really free?
Your digital vault is free for 90 days—plenty of time to relive, cherish, and share your memories. After that, a small fee keeps them protected if you should choose that option.
Can I get all my memories on a single flash drive?
Yes, and you can buy multiples to give as gifts. Heirloom USB 3.0 flash drives are exceptional, each holding up to 256 hours of video!
How do I get started?
Getting started is easy. Digitize now with the purchase of an Heirloom box, or use your own box and use our label to securely ship your old media today!

Getting Started is Easy
Digitize now with the purchase of an Heirloom box, or use your own box and use our label to ship today! Just drop off at any UPS Store... most locations are open every day. No waiting in line!
Let customers speak for us
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