Moldy VHS Tape? Skip Legacybox and Trust the Experts at Heirloom

If you’ve unearthed a moldy VHS tape containing cherished family memories, you might feel a sense of panic. Mold growth on VHS tapes can make playback impossible, and improper handling risks permanent damage to the fragile magnetic tape. Many turn to well-known digitizing companies like Legacybox, but here’s the problem: Legacybox often rejects moldy tapes outright, leaving you without answers or solutions. At Heirloom, we specialize in rescuing moldy VHS tapes and preserving your irreplaceable memories.

What Causes Mold on VHS Tapes?

Mold thrives in warm, humid environments, making VHS tapes stored in basements, attics, or garages particularly vulnerable. This mold can damage the tape’s delicate magnetic layer, which contains your video data. If not handled by professionals, cleaning and digitizing moldy tapes can result in irreparable loss.

Why Legacybox Isn’t the Solution

Legacybox is a popular service, but their policy regarding moldy tapes leaves much to be desired:

1. Upfront Payment with No Guarantees
   Legacybox requires full payment upfront, regardless of whether they can process your tape. Moldy tapes are often rejected upon inspection, leaving you out of pocket without a solution for preserving your content.
2. No Mold-Specific Expertise
   Moldy VHS tapes require specialized cleaning techniques and equipment. Legacybox does not offer tailored services for tapes in this condition, meaning they can’t help with your most vulnerable media.
3. Rejection Without Refunds
   If Legacybox deems your tape unsalvageable, you may face delays and additional costs to have it returned. Meanwhile, the mold continues to spread, increasing the risk of total loss.

 

 

Why Heirloom is Trusted for Moldy VHS Tapes

At Heirloom, we process thousands of moldy VHS tapes. Sometimes the growth is extreme, but often there's little visible evidence of mold (like the picture above). Here's how Heirloom is different:

1. Expert Mold Remediation
   Our proprietary cleaning process gently removes mold from any type of cassette tape, including VHS-C, Hi8, and audio tapes. Once cleaned, we digitize the content using high-resolution equipment to ensure the best possible quality.
2. Guaranteed Preservation
   We believe in earning your trust, which is why you only pay for tapes we successfully digitize. If we find that a tape cannot be preserved, Heirloom provides a fully transferable credit that never expires.
3. Veteran-Owned Commitment to Excellence
   As a veteran-owned and operated business, Heirloom is dedicated to precision, care, and customer satisfaction. We understand how priceless your memories are and treat each tape with the utmost respect.
4. Cloud Storage for Peace of Mind
   Once your cassette tape is digitized, we store the portable file in your cloud account. You’ll login with a password to access, share, and download your memories, ensuring they’re preserved for generations to come.

How to Preserve Your Moldy Cassette Tapes

Preserving moldy VHS tapes at Heirloom is simple:

1. Pack an Heirloom Box
   Buy an Heirloom box and save 80% instead of self shipping. Box includes waterproof bags and a return of your old media.
2. Drop at Any UPS Store
   No waiting in line at any of over 5,000 UPS Stores. All are open on weekends. Get a receipt for immediate tracking of your shipment.
3. Enjoy Memories Online
   Notification the same day Heirloom receives your shipment. Pay the customizable invoice for completion in a few days. Log in to enjoy & share.

Preserve Your Memories, Skip the Hassle

Don’t let mold destroy your family’s history. Avoid the frustration of upfront payments and rejections by choosing a team that specializes in saving moldy VHS tapes. Trust Heirloom to rescue your memories and bring them into the digital age, where they’ll be safe for years to come.