Preserving memories carries high stakes. Old photos, videos, and audio recordings hold irreplaceable moments, and finding a reliable service to digitize them is crucial. Legacybox has garnered attention through television ads and online promotions, but can you trust these claims?
The Legacybox Claim
Legacybox promises a simple process: you send them your media, and they return it in digital form. Their services cover a wide range of formats, including VHS tapes, film reels, photos, and more. The appeal lies in the convenience and the idea of breathing new life into your old media. However, a deeper look at customer reviews reveals a more complicated picture.
Legacybox Reviews
Hidden Fees
One of the most common Legacybox reviews is the unexpected costs that arise after you send in your media. Customers report to the Better Business Bureau that they are being hit with additional charges that were not clearly outlined upfront. This significantly increases the total cost, leaving many feeling deceived and frustrated.
Long Lead Times
Another major issue is the time it takes for Legacybox to process and return your media. Many customers have expressed frustration with the lengthy wait times, which can stretch from several weeks to even months. For those eager to view and share their memories, this delay can be particularly disappointing.
Poor Quality
The quality of the digitized media is perhaps the most crucial factor. Unfortunately, numerous reviews indicate that Legacybox lost family memories because of poor management and untrained employees. When dealing with irreplaceable memories, subpar quality is simply unacceptable.
Heirloom: The Top Competitor
Want a trustworthy, efficient, and high-quality digitizing service? Heirloom Cloud Corporation is a compelling alternative. Here’s why:
Veteran-Owned and Operated
The veteran team at Heirloom understands what it means to serve. They bring that same quality to digitizing your memories. Heirloom takes great pride in protecting what's priceless, their ethos.
Geoff Weber, the Heirloom CEO, before retiring as a Commander.
Transparent Pricing
Heirloom charges per unit prices, with no hidden fees. Customers pay only after agreeing with an itemized quote. There’s no feeling stuck or locked in by paying a large fee in advance.
Efficient Turnaround Times
Heirloom commits to completing orders within two weeks. Many customers begin streaming memories from their online account within one to two days!
Experience the Difference
Legacybox is a popular name, but many customers complain about their hidden fees, slow service, and low quality. It may not be the best option for preserving your unique memories. Instead of paying in advance for an expensive cardboard box, digitize your memories at Heirloom. Your VHS tapes, photo albums, and miniDV tapes will be preserved with the highest quality, and streaming from your online account in just a few days!
Select a box to get started.
This is the safest way to ship.
Pack whatever fits... we'll sort it all.
No minimum... pay unit digitizing prices.
