Heirloom

Heirloom is a veteran-owned digitizing service built on trust, transparency, and long-term care for your memories. Unlike companies that require prepaid estimates or deliver fragile DVDs, Heirloom inspects everything first, provides a clear itemized quote you approve, includes basic repairs, and delivers your memories securely to the cloud. We handle every format and treat each item as irreplaceable so families can preserve and share their stories for generations.

The cost depends on what you send and how much can actually be digitized. Heirloom does not require prepaid estimates. You send everything, our experts inspect and count each item, then provide a clear, itemized quote with published per-item pricing that you approve before any work begins. You only pay for successful conversions, with credit given for any blank media.

Heirloom does not rely on DVDs, which can scratch, crack, or become unreadable over time. Instead, your videos and photos are delivered to a secure cloud account with redundant protection and instant streaming. You can download your files at any time, and optional USB flash drives are available upon request.

Most digitizing is completed in just a few days. Every order is guaranteed to be finished within two weeks after approval, unless some items require repair or mold cleaning. If the media shows advanced degradation, we’ll communicate clearly and take the time necessary to deliver the highest-quality results.

Heirloom digitizes virtually every type of legacy media in one place. This includes VHS and camcorder tapes, film reels, photos, slides, negatives, audio tapes and records, DVDs, floppy disks, memory cards, hard drives, documents, and specialty or rare formats others refuse. If it holds memories or data, Heirloom is built to rescue it and preserve it securely in the cloud.

Yes. You always get your original items back unless you tell us otherwise. Heirloom carefully tracks, handles, and returns your tapes, photos, film, and other media after digitization, because many originals still hold personal or historical value beyond the digital files.

Choose how to Get Started. Select a labeled Heirloom box that fits your media, print a prepaid shipping label to use your own box, self-ship directly to Heirloom, or deliver your items in person. Once your media arrives, our experts handle everything from inspection to digitization.