Document Scanning
Send your documents to Heirloom before they get lost, damaged, or forgotten. We scan all sizes of paper into searcahble PDFs you can stream and share. Pay only after we receive and inspect your documents.
What types of documents can Heirloom digitize?
Heirloom digitizes all types of paper documents, including letters, forms, receipts, legal papers, notebooks, and mixed paperwork. Both front and back sides are scanned whenever content is present.
What format will my documents be delivered in?
Documents are delivered as 300 DPI searchable PDF files. Text is OCR-processed so your files can be searched, copied, and organized digitally, making them far more useful than basic image scans.
How does Heirloom handle grouped papers like folders or envelopes?
Any obvious groupings—such as banded stacks, folders, or envelopes—are preserved and scanned into a single PDF file. That same file name is physically labeled on the original grouping so digital and physical records stay aligned.
What counts as simple vs. complex document scanning?
Documents 9” × 14” or smaller, without staples, paperclips, or mixed sizes, are considered simple and scanned by the pound. Anything with fasteners, mixed sizes, delicate paper, or special handling is scanned as complex.
What is considered an oversize document?
Any paper larger than 9” × 14” is considered oversize. Oversize documents require specialized handling and are scanned individually to ensure clarity and accuracy.
Will my documents be kept in the same order?
Yes. Heirloom preserves the original order and groupings exactly as received. Nothing is rearranged unless you specifically request it.
Why digitize documents instead of keeping paper?
Paper fades, tears, and is vulnerable to fire, water, and loss. Digitized documents are searchable, easy to back up, simple to share, and accessible from anywhere—without risking the originals.
How It Works
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Send Your Media
Most customers simply drop off their old media at any UPS Store using a prepaid Heirloom label.
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Approve the Quote
We inspect your media and deliver a clear, no-obligation quote. No counting or guesswork before you pay.
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Laugh, Cry, and Share
Stream memories from your digital vault. Download anytime. USB backup drives also available.
Choose How to Send
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Buy a Labeled Box
We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.
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Use Your Own Box
Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!
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Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
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Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.





