Documents to Digital Service
Your paper documents are easy to lose, damage, or forget—but the information inside them still matters. Heirloom scans documents into searchable 300 DPI PDFs, preserving both sides and original groupings so your records are easy to find, share, and protect.
What types of documents can Heirloom digitize?
Heirloom digitizes all types of paper documents, including letters, forms, receipts, legal papers, notebooks, and mixed paperwork. Both front and back sides are scanned whenever content is present.
What format will my documents be delivered in?
Documents are delivered as 300 DPI searchable PDF files. Text is OCR-processed so your files can be searched, copied, and organized digitally, making them far more useful than basic image scans.
How does Heirloom handle grouped papers like folders or envelopes?
Any obvious groupings—such as banded stacks, folders, or envelopes—are preserved and scanned into a single PDF file. That same file name is physically labeled on the original grouping so digital and physical records stay aligned.
What counts as simple vs. complex document scanning?
Documents 9” × 14” or smaller, without staples, paperclips, or mixed sizes, are considered simple and scanned by the pound. Anything with fasteners, mixed sizes, delicate paper, or special handling is scanned as complex.
What is considered an oversize document?
Any paper larger than 9” × 14” is considered oversize. Oversize documents require specialized handling and are scanned individually to ensure clarity and accuracy.
Will my documents be kept in the same order?
Yes. Heirloom preserves the original order and groupings exactly as received. Nothing is rearranged unless you specifically request it.
Why digitize documents instead of keeping paper?
Paper fades, tears, and is vulnerable to fire, water, and loss. Digitized documents are searchable, easy to back up, simple to share, and accessible from anywhere—without risking the originals.
How It Works
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Deliver Your Old Media
Buy a secure shipping box or label.
Drop it off at any UPS Store. -
Review & Approve
We count and classify everything using our published prices. You approve before we digitize.
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Relive & Share
Enjoy your memories securely in the cloud. Download anytime. USB available if you want it.
Choose How to Deliver
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Buy a Labeled Box
Put everything into one of our secure boxes. Drop off at any UPS Store. Starts at only $25 and includes the return of your old media.
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Use Your Own Box
Add this label to any box and ship it today! Drop off at any UPS Store. Only $20 for any size box and includes the return of your old media.
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Self Ship to Heirloom
Already have a preferred shipper? Go ahead and self ship. This is a great option if you're not very concerned about the return of your old media.
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Deliver In Person
No appointment needed. Get expert help from 9am to 5pm, Monday to Friday from our facility at 11 eWall Street in Mount Pleasant, South Carolina.





