What types of documents can Heirloom digitize?

Heirloom digitizes all types of paper documents, including letters, forms, receipts, legal papers, notebooks, and mixed paperwork. Both front and back sides are scanned whenever content is present.

What format will my documents be delivered in?

Documents are delivered as 300 DPI searchable PDF files. Optical character recognition (OCR) is applied so text can be searched, copied, and organized digitally, making the files far more useful than basic image scans.

How does Heirloom handle grouped papers like folders or envelopes?

Any obvious groupings, such as banded stacks, folders, or envelopes, are preserved and scanned into a single PDF file. The same file name is physically labeled on the original grouping so digital and physical records stay aligned.

What counts as simple vs. complex document scanning?

Documents measuring 9 by 14 inches or smaller, without staples, paperclips, or mixed sizes, are considered simple and scanned by the pound. Documents with fasteners, mixed sizes, delicate paper, or special handling needs are scanned as complex.

What is considered an oversize document?

Any paper larger than 9 by 14 inches is considered oversize. Oversize documents require specialized handling and are scanned individually to ensure clarity and accuracy.

Will my documents be kept in the same order?

Yes. Heirloom preserves the original order and groupings exactly as received. Nothing is rearranged unless you specifically request it.

Why digitize documents instead of keeping paper?

Paper fades, tears, and is vulnerable to fire, water, and loss. Digitized documents are searchable, easy to back up, simple to share, and accessible from anywhere, without risking the originals.

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Document Scanning Services

4 reviews

$1.99 ~~$4.00~~

Type

Heirloom's document scanning services make it easy to preserve important paper records as searchable digital files. We professionally scan single documents, oversized documents, and bulk paper collections, delivering 300 dpi searchable PDF files with OCR (Optical Character Recognition) for easy searching, storage, and sharing.

Whether you're sending family records, business documents, legal files, photographs, videotapes, film reels, or other media, simply send everything together. Heirloom specialists carefully inspect every item, identify exactly what you've sent, verify it can be digitized, and prepare a detailed, itemized quote.

There is no counting, no sorting, and no obligation. During our free inspection, Heirloom specialists determine whether your documents qualify as Single Documents, Oversize Documents, Simple Bulk Scanning, or Complex Bulk Scanning, then email you a detailed, no-obligation quote. We begin scanning only after you've approved the quote and submitted payment.

Why Use Document Scanning Services?

Paper records are vulnerable to loss, fading, water damage, fire, and everyday wear. Professional document scanning preserves your important records as searchable digital files that are easy to organize, back up, retrieve, and securely share.

Why Choose Heirloom?

Most document scanning companies expect you to determine how your project should be categorized before placing an order.

Heirloom doesn't.

Simply send your documents, and Heirloom specialists will:

Identify every type of media you send
Inspect every document group
Determine the appropriate scanning service
Prepare a detailed, itemized quote
Answer any questions before work begins

Only after you've reviewed and approved your quote do we begin scanning your documents.

Single, Oversize, Simple, and Complex Scanning

Heirloom offers four document scanning services:

Single Documents – Individual pages up to 11 × 17 inches

Oversize Documents – Individual documents larger than 11 × 17 inches

Simple Bulk Scanning – Loose pages of the same size (up to 11 × 17 inches).

Complex Bulk Scanning – Bound documents, stapled papers, clipped pages, mixed paper sizes, fragile documents, or other collections requiring additional preparation.

You don't have to determine which service you need. Heirloom specialists make that determination during your free inspection.

What Will I Receive?

Every completed document scanning project includes:

Optical Character Recognition (OCR)
Downloadable 300 dpi PDF files
Secure Heirloom cloud delivery
Optional Heirloom Flash Drive
Original documents safely returned

Document groups remain organized exactly as you sent them.

Which Document Scanning Service should I order?

You don't have to choose. Simply send your documents, and Heirloom specialists will inspect every group during your free inspection, determine whether it qualifies as Single, Oversize, Simple Bulk, or Complex Bulk scanning, and email you a detailed, no-obligation quote.

What makes document scanning Simple or Complex?

Simple Bulk Scanning is for loose, non-fragile pages of the same paper size (up to 11 × 17 inches) that can be efficiently scanned together. Documents requiring preparation—such as staples, paper clips, bindings, mixed paper sizes, fragile pages, or oversized documents—are classified as Complex Bulk Scanning.

How are my scanned documents organized?

Heirloom preserves the organization of your records. Documents grouped together in folders, envelopes, bands, or other obvious collections are scanned in their original order and delivered as individually named searchable PDF files, making it easy to locate and browse your records later.

How will I receive my scanned documents?

Heirloom assigns every document group a unique tracking number before scanning. Your 300 dpi searchable PDF files are delivered to correspondingly named folders in your private Heirloom cloud, where you can immediately view, download, organize, search, and share them. You can also add an optional Heirloom Flash Drive to your order, and your original documents can be safely returned.

Will my scanned documents be AI enhanced?

No. Heirloom's document scanning services are focused on creating faithful 300 dpi searchable PDF files of your original documents. We don't use AI to alter text, handwriting, or images. OCR simply makes your documents searchable without changing their original content. AI summarization, translation, or other document analysis is best performed later by the content owner while preserving the original digital master.

How It Works

Send Your Media

Most customers drop off their media at any UPS Store using their own box and a prepaid Heirloom label.
Approve Your Itemized Quote

We inspect everything, count each item, and email the exact price. You decide whether to proceed.
Enjoy Your Memories Again

Stream memories from your digital vault. Download anytime. USB backup drives also available.