Your History Is Fading Fast
Magnetic tape and old photos weren’t made to last forever. Floods, fires, and time itself are erasing the moments that define your family’s story.
Trusted by Families Nationwide
We’ve rescued millions of family memories... from baby steps and wedding vows to grandparents’ laughter. As a veteran-owned company, Heirloom treats every moment with care, privacy, and purpose.
How It Works
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Deliver Your Old Media
Buy a secure shipping box or label.
Drop your shipment at the UPS Store. -
Approve Your Quote
All media, any amount, great prices.
Orders completed within two weeks. -
Relive & Share
Downloadable files on the cloud.
USB flash drives also available.
Choose How to Get Started
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Buy a Shipping Box
Put everything in one of our boxes at drop off at any UPS Store. No waiting in line. Starts at only $25 and includes the return of your old media.
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Print a Shipping Label
Use your own box and drop off at any UPS Store. No waiting in line. Only $20 for any size box and includes the return of your old media.
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Self Ship to Heirloom
Already have a preferred shipper, or planning to recycle your old content after digitization? Go ahead and self ship.
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Drop Off In Person
Local, or planning a trip to Charleston, South Carolina? We're open 9am to 5pm, Monday-Friday. No appointment required!
Frequently Asked Questions
Do I need to sort my tapes and photos before sending?
Not unless you want to. Feel free to send everything together. Heirloom sorts, counts, and emails an itemized quote the day we receive your delivery.
How long does digitization take?
With exceptions for degraded media, orders are uploaded to your digital vault within two weeks from receiving payment.
Is my digital vault really free?
Your digital vault is free for 90 days—plenty of time to relive, download, and share your memories with everyone you love. After that, a small fee keeps them protected forever.
Can I receive my memories on a flash drive?
Yes, you can buy an optional flash drive to hold all your memories. Heirloom USB 3.0 flash drives are exceptional, each holding up to 256 hours of video!
How do I get started?
Getting started is easy. Digitize now with the purchase of an Heirloom box, or use your own box and use our label to securely ship your old media today!
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