Downsizing Shouldn’t Mean Leaving Memories Behind
Families throughout Hilton Head Island, Bluffton, and Beaufort often discover boxes of old media while moving, downsizing, settling an estate, or clearing a family home. Those boxes may contain the only copies of childhood recordings, weddings, military service, family photographs, voices, and stories that cannot be replaced.
Coastal heat and humidity are also hard on videotapes, film, photographs, and albums stored in attics, garages, closets, and storage units. You don’t have to identify every format or preserve everything at once. Send the mixed collection to Heirloom, and we’ll help you determine what should be preserved first.
How It Works
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Send Your Media
Most customers drop off their media at any UPS Store using their own box and a prepaid Heirloom label.
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Approve Your Itemized Quote
We inspect everything, count each item, and email the exact price. You decide whether to proceed.
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Enjoy Your Memories Again
Stream memories from your digital vault. Download anytime. USB backup drives also available.
Digitizing Services for Hilton Head
You don’t need to identify every format, rewind every tape, or organize everything first. Send what you have—even if it has been sitting untouched for decades. Our team will identify each format, inspect its condition, and explain what can be preserved.
Video Tapes
VHS, VHS-C, Betamax, 8mm, Hi8, Digital8, MiniDV, U-matic, Betacam SP, and DVCPro.
Film Reels
8mm, Super 8, and 16mm film, including fragile film and Super 8 film with sound.
Photos and Albums
Loose prints, framed photographs, photo albums, scrapbooks, oversized prints, and delicate originals.
Slides and Negatives
35mm slides, 126 and 127 slides, 35mm negatives, 110 negatives, and specialty formats.
Audio Recordings
Cassettes, microcassettes, 8-track tapes, DAT tapes, MiniDiscs, records, and reel-to-reel audio.
Discs, Data, and Documents
DVDs, MiniDVDs, CDs, floppy disks, Zip disks, memory cards, documents, and other outdated media.
Not sure what you have? Send it together or bring it to our Mount Pleasant office—we’ll identify everything for you.
Serving Hilton Head and the Southern Lowcountry
Heirloom helps families throughout Beaufort and Jasper counties preserve videotapes, film reels, photos, and other irreplaceable media.
We serve Hilton Head Island, Bluffton, Beaufort, Port Royal, Okatie, Hardeeville, Ridgeland, Sun City Hilton Head, Lady’s Island, St. Helena Island, Daufuskie Island, Fripp Island, Dataw Island, Yemassee, and surrounding Lowcountry communities.
Pack your media, attach a prepaid UPS label, and drop the sealed box at The UPS Store® nearest you. Customers in island communities are also welcome to contact us for help choosing the most practical shipping option.
Choose How to Send
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Shipping Kit
Includes a box, prepaid label, and packing materials.
Select a Size -
Most Popular
Shipping Label
Prepaid label you add to your own box, up to 70 pounds!
Print a Label -
Self Ship
Any carrier & speed. Ideal for overnight shipping.
Get Instructions -
Drop Off
Mon-Fri, 9am-5pm at 11 eWall St in Mt. Pleasant, SC.
Locate Us
Frequently Asked Questions
Does Heirloom provide digitizing services in Hilton Head?
Yes. Heirloom serves families, businesses, and organizations throughout Hilton Head Island and the southern Lowcountry. Customers can use a prepaid Heirloom UPS label, ship with their preferred carrier, or bring their collection to our Mount Pleasant office.
Is Heirloom physically located on Hilton Head Island?
Heirloom does not claim a Hilton Head storefront. Our customer office is located at 11 eWall Street in Mount Pleasant, South Carolina. Most Hilton Head-area customers use a prepaid Heirloom UPS label or ship with their preferred carrier.
How do I send videotapes and photos from Hilton Head?
Pack your media securely in your own box, print a prepaid Heirloom UPS label, and drop the sealed package at The UPS Store®. You may also use your preferred carrier or select a Digital Transfer Kit that includes a shipping box.
Can I send different kinds of media together?
Yes. You may combine videotapes, film reels, photographs, albums, slides, negatives, audio recordings, discs, data media, and documents in one shipment. We will identify and itemize everything after it arrives.
Will I know the cost before digitizing begins?
Yes. Heirloom inspects your media and provides an itemized quote before beginning the work. You can ask questions or change the scope, and nothing is digitized until you approve the quote.
How long does digitizing normally take?
With few exceptions, orders are completed within two weeks after payment. Particularly large, fragile, or complex collections may require additional time.
Do you serve Bluffton, Beaufort, and other nearby communities?
Yes. Heirloom serves Hilton Head Island, Bluffton, Beaufort, Port Royal, Okatie, Hardeeville, Ridgeland, Lady’s Island, St. Helena Island, and surrounding communities throughout Beaufort and Jasper counties.



