Preserving cherished memories is a task that requires trust, reliability, and a genuine understanding of customer needs. In the market of memory preservation services, Heirloom and Legacybox are two prominent names. However, Heirloom stands out as the smarter choice for several compelling reasons. Let's see how Heirloom is the best option for digitizing your precious memories.

Veteran Owned and Operated

Heirloom is proud to be a veteran-owned and operated company. This background instills a level of discipline, dedication, and attention to detail that sets Heirloom apart from all competition. Veterans bring a commitment to excellence and experience in safeguarding the nation’s most treasured assets. At Heirloom, customers trust that their memories are in the hands of professionals who value integrity and precision.

Drop Off at Any UPS Store

Convenience is key when it comes to preserving your memories. Heirloom offers the flexibility of dropping off your shipment at the nearest UPS Store. This widespread network of drop-off points makes it easy for customers to send in their items, often after work and on weekends. Customers immediately receive a printed receipt, and Heirloom is immediately notified to begin tracking the inbound shipment.

Transparent Digitizing Prices

Hidden fees and complicated pricing structures turns a digitizing process into a frustrating experience. Heirloom prides itself on transparent unit pricing and ensuring that customers know exactly what they are paying for without any surprises. This approach contrasts sharply with Legacybox, where customers are locked in by paying digitizing fees before ever submitting their old media for review and final pricing.

Streaming on Any Device

In today’s digital age, accessibility is crucial. Heirloom’s free cloud service allows customers to immediately stream their digitized memories on any device, even as the order is still in production! Whether you want to watch on your phone, computer, or smart TV, Heirloom makes it easy to enjoy your memories whenever you want. Legacybox, on the other hand, continues to pride itself on mailing DVDs that scratch, get lost, and are increasingly less convenient for modern viewing habits.

Don't Pay for Blank Tapes

Heirloom’s commitment to fairness extends to their pricing policies regarding blank tapes. Unlike Legacybox, which charges customers in advance for blank or unplayable tapes, Heirloom makes a credit to your account if they find a blank VHS tape. This customer-centric approach guarantees that you receive value for every dollar spent, enhancing overall satisfaction.

Neurodiverse Workforce

Heirloom is dedicated to inclusivity and harnessing the strengths of a neurodiverse workforce. By empowering employees with autism as digitizing specialists, Heirloom fosters an environment of innovation, creativity, and meticulous attention to detail. This approach not only leads to exciting new technological advances, but also ensures that each order receives the dedication of a team that truly values precision and quality.

Heirloom: The Smart Choice

Choosing Heirloom means selecting a digitizing company more interested in preserving your memories, than just selling an expensive cardboard box. The veteran team at Heirloom looks forward to corresponding with you about your most cherished media items. Say goodbye to hidden fees, long wait times, and unresponsive customer service. With Heirloom, you can trust that your memories are in the best hands possible, and will be enjoyed for countless generations.

Written by Geoff Weber