How Much Does a Legacybox Cost? It's Not Worth Making a BBB Complaint

When considering preserving your precious memories, you might come across Legacybox, a service that promises to digitize your old tapes, photos, and other media formats. However, before you decide to use Legacybox, it’s crucial to understand the potential pitfalls and whether it's worth the cost and frustration, especially given numerous complaints to the Better Business Bureau (BBB).

What is Legacybox?

Legacybox is a service that offers to convert your old media formats into digital files, preserving your cherished memories, mostly onto DVDs. Interestingly, Legacybox is owned by Southtree, the same parent company behind Kodak Digitizing. Both brands operate under similar models and have garnered numerous negative reviews. The reputation of Southtree and its associated brands raises concerns about the reliability and quality of their services.

Legacybox Cost

Legacybox requires customers to pay upfront for their services. The process involves purchasing a box, which includes a predetermined number of items that can be digitized. The pricing structure is as follows:

• 2 Item Starter Kit: $59.99
• 10 Item Family Kit: $279.99
• 20 Item Closet Kit: $549.99
• 40 Item Trunk Kit: $1,099.99

This fixed pricing means that if you have 21 VHS tapes, you would need to purchase the 40 Item Trunk Kit, significantly increasing your costs. The need to pay in advance and the inflexible pricing model can be a deterrent for many customers.

Legacybox Reviews

When evaluating Legacybox, it’s important to consider customer reviews and third-party investigations. These sources provide insight into the potential issues you might face.

BBB Complaints

The Better Business Bureau has logged numerous complaints against Legacybox. Customers frequently report issues such as:

• Lost or damaged items
• Long processing times
• Poor communication
• Problems playing the DVDs

These complaints suggest that many customers have had unsatisfactory experiences with Legacybox, leading to frustration and disappointment.

Inside Edition Investigation

An investigation by Inside Edition highlighted several of these customer complaints, emphasizing the risks associated with using Legacybox. The investigation uncovered stories of lost tapes, damaged items, and significant delays, reinforcing the concerns raised in BBB complaints.

LegacyboxReviews.com

LegacyboxReviews.com is another source where customers have shared their experiences. The reviews on this site echo the concerns found on the BBB and in the Inside Edition investigation, with many customers expressing regret over using Legacybox for their digitization needs.

Benefits of Digital Transformation

Despite the concerns with Legacybox, the value of converting VHS to digital and preserving outdated formats is undeniable. Digital transformation offers several benefits:

• Preservation: Digital files do not degrade over time, unlike physical media.
• Convenience: Digital files are easier to store, organize, and share.
• Accessibility: Digital media can be enjoyed on multiple devices.

Digital Transformation Services

Given the potential issues with Legacybox, it’s advisable to research for professional digitizing companies. Look for services with positive reviews, transparent pricing, and a strong track record of customer satisfaction. By choosing a reputable service, you can ensure your memories are preserved safely and professionally, without the risk of frustration and disappointment that’s often the case with Legacybox.